Restaurants & Cafés
Feedback at the table, not at the laptop
Most restaurant feedback is either anonymous Google rage or polite lies to the manager.
Survosay sits between the two — a QR on the bill that takes 20 seconds, surfaces issues in real time, and feeds your kitchen the dish-level signal it actually wants.
The challenge
- Service problems only surfacing after the guest has left.
- No visibility into which dishes underperform vs. which staff shifts.
- Loyalty signups buried in long forms nobody completes.
What we build for you
Table QR pulse
Branded check-in served the moment the bill lands. Three taps, real-time alert to the floor manager if anything's off.
Dish & shift tagging
Tie every answer to the dish, server, and shift — turning feedback into a coachable scorecard.
Loyalty in one tap
Promoters get a one-tap join into your loyalty list with their name pre-filled.
Sample questions
How was everything tonight?
Which dish would you order again?
Was your server attentive without being intrusive?
Can we let you know about our next supper club?
Survey ideas to spark thinking
A starter library of the surveys, quizzes and feedback loops we'd typically design — pick the ones that resonate, or use them as a jumping-off point for something more bespoke.
Table QR check-in
Branded mini-survey on the receipt — three taps, real-time alert if anything's off.
Dish-of-the-week reactions
Single-question vote on new menu items — feeds the kitchen real signal before they go permanent.
Shift-and-server scorecard
Tag every response to staff and shift to spot stars and coaching moments.
Takeaway & delivery feedback
Reach off-premise guests with a one-question check post-delivery.
Reservation no-show recovery
Friendly 'everything ok?' nudge that recovers bookings instead of writing them off.
Loyalty signup quiz
'What kind of diner are you?' quiz that recommends a perk and captures the email.
What clients see
scan-to-complete rate on table QRs
average alert-to-recovery time
loyalty signups vs. paper card
Indicative ranges across recent Survosay deployments.
Concierge will design your QR card, the flow, and the alerts.
Done-for-you, branded, and live in days.
Talk to the concierge team